How can we help?
Most answers are below. If not, email us and a person will reply.
Contact us
Email support@tabitat.app. Include the phone number or email you sign in with (never a sign-in code), and we'll usually reply within two business days.
Signing in
My code didn't arrive. Codes come from Tabitat by text or email within a minute. Check your spam folder, make sure the number or email is typed correctly, then tap Send again. Codes expire after 10 minutes.
I changed phone numbers. Sign in another way you've set up, like your email, Apple or Google. If you can't sign in at all, email us and we'll help you get back in.
Roommates
Adding someone. On Home, tap Invite and send them the link. You can add them by first name first, and log expenses before they join.
Someone moved out. Settle up first. Bills split by the days each person lived there, and their history stays on your statements.
Payments
A payment is wrong. Open it and tap Something is wrong (or I didn't get this while it's pending). You can do that for 30 days. Tabitat never moves money, so it can't reverse a payment made in Venmo, Cash App or Zelle. For that, contact the payment app.
Someone says they paid. It shows as pending until the person who received it confirms it.
Your account
Export your data: Settings → Export my data.
Delete your account: Settings → Delete my account. See the privacy policy for what's removed.